Are your customers' voices being heard?
Use our review management services to build your reputation online. If you’re not collecting and responding to online reviews on a variety of sites, then you’re missing out on a huge opportunity to attract customers. Most consumers read online reviews and trust them just as much as personal recommendations. And the quality of your responses to customer reviews are just as important!
But generating reviews across multiple websites and responding to all of your customers can be a daunting task.
Review management lets you take control of your reputation
We’ll list your business on the major directory and review sites, then give you a short web address to distribute to your satisfied customers. You can print your review address on business cards, posters, fliers, or even on a customer-facing wall to quickly generate reviews.
From there, we’ll monitor and quickly respond to new positive reviews to help build a connection with your customers. For negative reviews (less than 4 stars), we’ll take extra care to work with you on understanding the root cause of the rating and post a response that shows empathy, accountability, and your desire to make your customers happy. This service will make you look great through the good and the bad.
Take a look at some examples of how we handle online reviews for our customers.
Ignoring online reviews is NOT an option.
Let Gosu Sites provide the expertise that is needed to effectively manage your online reviews. That’s a 5-star decision!